Shipping policy
1. Do you deliver Pan-India?
Yes, we deliver across India.
2. Is Damage during shipping covered?
Yes, damage during transit is fully covered. To process a claim, please provide an uncut unboxing video that clearly shows the condition of the package upon arrival.
Note: Factory damages inside sealed die-cast packaging are not covered, as they are beyond our control.
3. What happens if my package is lost during delivery?
We provide complete coverage for packages lost in transit. Our customer service team will assist you with tracking and resolving any lost package issues.
4. What are the general shipping or delivery timelines?
We process your order within 24-48* hours. After pickup by the logistics partner, delivery usually takes 5-7 days.
Note: New release sales may open once an item is officially launched in India. Shipping will commence only after the stock is received from our distributor. Please refer to the product description for tentative arrival and shipping timelines.
Orders with Priority Shipping or Air Shipping will be given preference during dispatch. As new release order volumes can be high, these orders will be processed and shipped ahead of standard shipping orders.
5. What are the shipping charges?
NOTE : Shipping charges are slightly revise on Aug 27 2026 due to courier charge increases
Free shipping above ₹1999, bellow just ₹79. Both via Delhivery Surface.
1. Standard Shipping (₹79)
Orders below ₹2000 – shipped within 24–48 (not on courier holidays) hours via Delhivery Surface.
2. Free Shipping above ₹1999 (₹0)
Orders above ₹1999 – shipped within 24–48* (not on courier holidays) hours via Delhivery Surface.
3. Priority Options (Optional Add-ons)
Express Air ₹120 (via Delhivery Air) or Speed post ₹115 or Priority Surface ₹99 (Delhivery surface) – shipped within 24* hours.
Note: New release sales may open once an item is officially launched in India. Shipping will commence only after the stock is received from our distributor. Please refer to the product description for tentative arrival and shipping timelines.
Orders with Priority Shipping or Air Shipping will be given preference during dispatch. As new release order volumes can be high, these orders will be processed and shipped ahead of standard shipping orders.
6. How do I track my order?
Track your order on our website. You will also receive email and WhatsApp notifications from the logistics partner.
7. Do you offer COD (Cash on Delivery)?
We currently don't offer COD. All other online payment methods are available as mentioned in above FAQ.
Number : 9497700120
Email : contact.notatoy@gmail.com